Q1) information systems(IS)can help organizations to achieve operational excellence by using IS to highlight their strength and weaknesses due to the presence of revenue reports, employee performance records etc. The identification of these aspects can help the company to improve their business processes and operations. this will lead the organization to achieve operational excellence.
operational excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees and optimizing existing activities in the process. Information system help organizations to achieve operational excellence through software applications, Aspen Operations Manager, that has been developed in order to fulfill both the technical and human requirements of achieving operational excellence. This suite is available today and can be implemented to provide process industry companies with capabilities that fulfill the demands.
Q1. Operational excellence is the achievement of higher level of productivity, efficiency and profitability. Information systems can help achieve operational excellence by improving communications to supplier and optimizing the supply chain. Besides, information systems could help managers communicate with workers more efficiently, enable technological innovations in products, minimize warehouse overhead, and streamline distribution. In addition, an organization needs to be clear about their methods or tactics employed to realize their main objectives such as improve work efficiency through coordination and cooperation, assess its present state that include work processes and management systems.
The information systems can make an organizations operational excellence by making the separation of business several functions. The business functions are sales and marketing, human resources, finance and accounting, manufacturing and production. The separation of business function used to increase the efficiency on the organization
Question 1 information system is a combination of hardware, software, infrastructure and trained personnel organized to facilitate planning, control, coordination and decision making in an organization. how information system help organization? example of organization is KFC that involve three process namely input, process, and output. worker take order from customer call input then the worker will processes and prepare the order.output is the last elements that worker give the order to customer, collect money and give resit to customer. information system help organization like KFC to carry on the operation everyday.
question 1. Information systems(IS)can help organizations to achieve operational excellence by using IS to highlight their SWOT analyses and integrating and coordinating diverse functions and business processes in the firm.The identification of these aspects can help the company to improve their business processes and operations. this will lead the organization to achieve operational excellence.
An excellence management can be achieved by a systematic management. Information system will help to manage an organization so that it will run systematically. An organization should be managed systematically to make sure they can achieve the goals they they’ve made before . by adapting the concept from information system an organization will have an opportunity to improve their management . For example, in terms of Globalization Challenges and Opportunities: A Flattened World concept, an organization will be able to prepare for the challenge and opportunity that they will face especially on how to deal with that phenomena. (JEREMY JAHIR KK0870030)
An organization can achieve operational excellence if they are clear not only about their objectives but also when an organzation applying information system into organization. An information system is also a system but differs from other kinds of systems because its objective is to monitor and document the operations of other systems, which we can call target systems. An information system owes its existence to the target system. For example, production activities would be the target system for a production scheduling information system, human resources would be the target system of a human resource information system, and so on. We could say that every reactive system may have a subsystem that can be considered as an information system whose objective is to monitor and control such a system. The main functions of an information system may be input, processing, output, storage and control at work place. That is information system.Thank You \M/ (KK1110378)
Information system management could help an organization in the way of increasing its profits. It helps to increase revenue by implementing systems and processes that more accurately capture time. Plus, it could increase personal productivity as well. It will achieve more efficient and effective levels of productivity by implementing technologies that enable collaboration, bridging geographic boundaries.
Operational excellence has meant optimizing business processes, generally production and manufacturing. Its purpose has been to satisfy customer demand, improve quality or boost productivity and efficiency. Operational Excellence stresses the need to continually improve by promoting a stronger teamwork atmosphere. Safety and quality improvements for employees and customers lead towards becoming a better enterprise.
With the rise of the information systems will be their networks of interdependent alliances. It also applies to integrating with partners. Where these alliances include outsourcing relationship, the risks as well as the increasingly higher-level and higher-value processes involved demand attention to and new requirements for process management and operational excellence. For instance, Web-based technology it enables all operations personnel within a plant to see one “version of the truth,” thereby helping to overcome an organization built on silos. It encourages collaborative decision making and optimization of operations on a broader basis.
Information systems can help organizations to achieve operational excellence with increase profits, Deliver legal services efficiently and effectively , Increase staff productivity and improve employee satisfaction with their day-to-day jobs.
Increase profits, increase revenue and decrease costs. In fact, the remainder of the business objectives all support this über-objective of increasing profits. Information system can help to increase revenue by implementing systems and processes that more accurately capture time or allow staff to bill more. It can help decrease costs by streamlining the delivery and support of services, streamlining the services offered, and ensuring projects and purchases are truly in support of the firm’s overall goals so that it can contribute to operational excellence.
Deliver legal services efficiently and effectively, To provide legal services attorneys must bring together vast amounts of information. They rely on knowledge management tools such as portals, document management systems, and search engines. The Information System approach explicitly supports the delivery of such services in an efficient and effective manner. “Effective operation” is code for providing the right services at the right time. “Efficient operation” is directly linked to providing those services cost competitively.
Increase staff productivity, we will achieve more efficient and effective levels of productivity by implementing technologies that enable collaboration, bridging geographic boundaries for example video conferencing, unified messaging, mobility devices, instant messaging, presence management. IT will be building and delivering those services that truly aid in the business’ ability to deliver external service or product. Operationally, IT will know what services are most important to the business and will be able to effectively prioritize and provide support that meets the business’ stated requirements.
improve employee satisfaction with their day-to-day jobs, Information System helps decrease costs (by not having to hire and train new staff) and improves employee morale. Many factors contribute to job satisfaction, and when staff can not access the systems they need when they need them, frustration prevails. IT’s emphasis on sound engineering and supporting processes can help an organization deliver the right services at the right time to the right people, thus enhancing user/employee satisfaction on a day-to-day basis. Not only will there be less unexpected service disruption, but communication channels will be improved and staff will have insight in to what is changing, what to expect, and how to request and communicate their needs.
Information system (IS) can help organization achieve operational excellence with enhance business process in two main ways. Firstly, IS can increase efficiency of existing process. It changes to automating steps that were manual before. This will make works can be done faster and decrease the cost of business process. Second, information system can enable entirely new processes that are capable of transforming the businesses. IS change the flow of information which each level of managements can communicate easily when spreading the information. IS also can replace sequential steps with parallel steps and eliminate delays in decision making in organization to achieve operational excellence. maria (kk0970093)
Information system can help organization to achieve operational excellence by showing their business analysis including the business’s strong points and weak points. It can also help to improve the employees performance and gather the information on the needs of the customers. With the help of IS, the organization can achieve the operational excellence more easily.
the information systems can help organizations to achieve operational excellence is In many industries, survival and even existence is difficult without extensive use of information technology. Information systems have become essential for helping organizations operate in a global economy. Organizations are trying to become more competitive and efficient by transforming themselves into digital firms where nearly all core business processes and relationships with customers, suppliers, and employees are digitally enabled. Businesses today use information systems to achieve six major objectives: operational excellence; new products, services, and business models; customer/supplier intimacy; improved decision making; competitive advantage; and day-to-day survival.
In any business organization, data is the most important thing. Different type of information is produced from data. When the amount of data is large, it becomes more difficult to process this data manually. In order to get quick results and timely information, an Information System is used in almost all organizations.
As businesses grow, the amount of data also increases. As a result, it becomes more difficult to process this data manually. With the use of Information System, data can be processed with rapid speed and information is generated quickly. To run a business successfully, effective and timely decision-making is very important. This decision-making is based on the information we get from the stored data.
An Information System provides the required information in a complete and comprehensive way. It helps in taking effective decisions about the business. In such a system, the information can be sent to many people is less time.
The following are benefits of information systems: 1. central access 2. easy backup 3. central distribution of information 4. easy record-keeping 5. easy tax preparation 6. easy customer trait identification
An Example : Take for example a bottling line that has the capability of filling 10,000 bottles a day, but like the majority of packaging lines actually achieves about 50% of its potential on average. The production manager wants to see the throughput data and the reasons why the machine is falling short. The operators on the other hand need to see alert messages as why the machine has just stopped and what action to take to fix it. The cause may be a specific mechanical failure such as a jam up, lack of product or one of many things. The production manager will be interested to discover that the mechanical failures only amounted to 8% stoppage time and another 5% due to lack of product. He will also notice that the main reason the line did not perform is because nobody pressed the start button when the machine was ready to run!
This example shows that Information systems can be powerful tools for business. The key is having current data converted to useful information and having that delivered to people who can act upon it before it’s too late. If the information is delivered too slowly then it is only a lesson learned rather than profitable opportunity Source. asyurah(KK1080748)
Question 1 : Information system or known as IS can help an organization or a company to accomplish prepared brilliance by using IS to emphasize their strength and weaknesses due to the existence of revenue reports and employee performance records All of these aspects can help the company such as SHS SUPPLIES AND CONSULTANCY SDN BHD to improve their business processes and operations.
Many advantages of Information System or IS 1. Shs Supplies and Consultancy Sdn Bhd has their own file system. When it is related to Finance Department, it is also has just only Finance Department files. This system makes their employee can refer easily about their Finance statement.
2. Furthermore, this company has their own tax preparation system. In addition, this accounting department ensure that every month their key in the Lembaga Hasil Dalam Negeri (LHDN) into SHS SUPPLIES AND CONSULTANCY SDN BHD system files.
We can conclude that Information systems (IS) are the important keys for a business or a company to be advance or be number one.
In any business organization, data is the most important thing. Different type of information is produced from data. When the amount of data is large, it becomes more difficult to process this data manually. In order to get quick results and timely information, an Information System is used in almost all organizations.
As businesses grow, the amount of data also increases. As a result, it becomes more difficult to process this data manually. With the use of Information System, data can be processed with rapid speed and information is generated quickly. To run a business successfully, effective and timely decision-making is very important. This decision-making is based on the information we get from the stored data.
An Information System provides the required information in a complete and comprehensive way. It helps in taking effective decisions about the business. In such a system, the information can be sent to many people is less time.
Any enterprise or organization can achieve operational excellence if and only if they are clear not only about their objectives but also about the methods or tactics employed to realize those objectives. Let us look at the approach that needs to be employed to achieve operational excellence. 1. Visualize and Strategize-At first the enterprise or organization needs to visualize the kind of business entity that it wants to be in the future and then strategize a course of action to make that vision a reality. However, this plan of action needs to be constantly reviewed and evaluated for any scope of improvement. 2. Assess and Evaluate-Secondly, the enterprise needs to assess its present state, which includes its work processes, capabilities of its workforce, management systems and so on. Such an evaluation helps in enhancing the plan of action to achieve operational excellence. 3. Improve Work Efficiency- Thirdly improve work efficiency through coordination and cooperation. The entire enterprise and organization should function as a team and work towards making the transition smooth and successful. For that to happen, enterprises and organizations need to eliminate the concept of creating or functioning as multiple entities. However, with the emergence of operational excellence consulting firms today, it has become easy for organizations and enterprises to achieve operations excellence. As these firms provide all kinds of services and solutions to enhance operational efficiency, enterprises need not think hard about the methods to be employed to align their business goals and technology innovation. tasyah (KK1080743)
operational excellence means,leadership, teamwork and problem solving which as the result in continuous improvement through the organization by focusing on customer's need, empowering employees and optimizing existing activities during the process.Moreover, information system can provide organizations through software applications, Aspen Operations Manager,which has been developed in order to fulfill both the technical and human requirements of achieving operational excellence.operational excellence make provided process industry companies with capabilities that fulfill the demands.
How information system can help organization to achieve operational excellence
information system can help organization to achieve operational excellence with the supply chain, it is the information can inefficiencies cut into a company operating cost. can waste up to 25% of operating expenses. component arrive as they are needed and finish good shipped after leaving assembly line. The information also can safety stock.the information also can help organization more effectively manufacturing, and selling. From that, the organizational can achieve operational excellence.
The information systems can help organizations to achieve operational excellence by providing the best information the user needs to do their task more effectively.Information are the powerfull tools for Bussiness.It can help users to fasten their works.other than that ,if naything bad happen to any files,it is easy to do backup.It is also easy to record-keeping,easy tax preaparation,easy customer trait & identification & many more.Information has many benefits that will ensure organizations to achieve operational excellence.Without Information Systems there must be many difficulties.So an organizations must use Information systems to have quality in their work.
Operational excellence help business improves the efficiency of their operations in order to achieve higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations. A good example is company uses a Retail Link system, which digitally links its suppliers to every one of stores. As soon as a customer purchase an item, the supplier is monitoring the item, knows to ship a replacement to the shelf. Simply put, “IT Operational Excellence is the effective and efficient delivery of information technology (IT) services that add measurable value to your business. Managed and operated well, IT systems are enablers of the business processes that help firms meet their goals. Apart from that information system can increase profits, deliver legal services efficiently and effectively, ensure proper use of investment and operating funds, increase staff productivity and improve employee satisfaction with their day-to-day jobs.
Information Systems can help businesses achieve operational excellence because it improves tje efficiency of their business processes. By improving their business processes, the business may increase in their profitability and also efficient in providing services to their consumers. Information Systems may also improve a business quality of work therefore increasing their chances of achieving operational excellence.
Information systems is essential to a business as it helps improve the quality of work and also the efficiency. By using information systems it cuts down costs and have less human error. That surely will increase the business' chances of having an operational excellence.
Information system can help organization to achieve operational excellence with provided clarify and higher information in the organization. If information is clarified the employees can give a higher performance in the organization. Because, on the performance we will get the result even the organization is achieve operational excellence or not. The manager and employees should share their information. When share the information in the organization. That can make the subordinate have enough information to do their own task and influence their performance. Besides that, do not just hope information on the organization. Find other resources and information to gain more knowledge. The employees should diligent for find the information. This will help the employees do their task. Otherwise, with have the information system in the organization. Their work will be easy because the information system is easy to find and collect the information in database or data ware house. The information also can share easily to each other. the organization will achieve operational excellence if have this strategic information system.
1) Operational excellence is achieve when business improves the efficiency of their operations in order to achieve higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.
Increase profits, increase revenue and decrease costs. The business objectives all support this objective of increasing profits. Information system can help to increase revenue by implementing systems and processes that more accurately capture time or allow staff to bill more. It can help decrease costs by streamlining the delivery and support of services, streamlining the services offered, and ensuring projects and purchases are truly in support of the firm’s overall goals so that it can contribute to operational excellence.
Increase staff productivity. The organization can achieve more efficient and effective levels of productivity by implementing technologies that enable collaboration, bridging geographic boundaries for example video conferencing, unified messaging, mobility devices, instant messaging, presence management. Information technology (IT) will be building and delivering those services that truly aid in the business’ ability to deliver external service or product. Operationally, IT will know what services are most important to the business and will be able to effectively prioritize and provide support that meets the business’ stated requirements.
Information systems can help organizations to achieve operational excellence by providing the best information the user needs to do their task more effectively.Information are the powerfull tools for Bussiness.It can help users to fasten their works. Other than that ,if nothing bad happen to any files,it is easy to do backup.It is also easy to record-keeping,easy tax preaparation,easy customer trait & identification & many more. Information has many benefits that will ensure organizations to achieve operational excellence. Without Information Systems there must be many difficulties. So an organizations must use Information systems to have quality in their work.
Information system (IS) can help organization achieve operational excellence in two ways. Firstly, IS can increase efficiency of existing process. IS can improve the weakness the existing process to make sure the organization can produce a efficient product in faster and low coast. This can make sure that the mistake is not repeated. Secondly, information system can enable entirely new processes that are capable of transforming the businesses. In this step,IS will replace the whole process with new skill and plan that organization think that is better than the old process. This can save coast and increase profit because this step can reduce mistake and the weakness is not repeated. By this step, an organization can achieve their operational excellent. Other wise,their work will be easy because the information system is easy to find and collect the information in database or data ware house. The information also can share easily to each other. The organization will achieve operational excellence if have this strategic information system.
Information systems can help organization to achieve operational excellence by providing many useful software/system that can enhance the performance of the organization to do business processes.System such as decision support system (DSS) help the management/senior level to do/choose the best decision to be made for the organization.The best decision that chosen can help the organization to operate excellently.Other system such as transaction payment system (TPS) help the organization to record routine transaction that provide information for better business processes and therefore achieve operational excellence.
Discuss HOW information systems can help organizations to achieve operational excellence. (10 Marks) Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.Beside of that information system also help users to fasten their works other than that ,if anything bad happen to any files such as file broken and hidden ,it is easy to do backup.It is also easy to record-keeping for example its easy to store data all kind of data,easy tax preparation,easy customer trait and identification. Abdul Saleh Bin Osman (KK1160504)
IS can help organization to achieve operational excellence: 1) Product/service This can be accomplished by introducing a new product/service or revamping an existing product/service by using information and analytics gained from ERP/CRM system and integrating the organization with the partners of its value chain,backward or forward using ERP based EAI tools. 2) Process This can be accomplished by creating new processes/wholly redesigning existing processes.This can be following fields(a)operational/back-end processes by using the so-called 'best practices' of the Referrence Models in such ERP systems,(b)front-end/customer servicer processes by implementing the marketing-sales services cycle of CRM system. 3) Market It can be done by(a)market penetration,for example selling additional quantities of existing products/services or cross-selling to existing customers by the use of the customer analytics capabilities of CRM system,(b)market development,example selling existing product/services to new/prospective customers or new market retention in times of threats by rivals/new entrants by improved marketing processes like campaign management using CRM system. 4) Alliances This can be accomplished by the means of mergers,acquisitions,consolidations,joint ventures for strategic purposes enabled by integration of data and process frameworks enabled by ERP between the acquirer and the acquired. 5) Managerial Better control on operating processing and hence making better decisions,thus incresing operating margins.These by themselves are not strategic benefits for the firm.
In any organizations, achieving operational excellence is very important. For an example the Data.When the amount of data is large, it becomes more difficult to process this data manually. In order to get quick results and timely information, an Information System is used in almost all organizations.The information systems can help organizations to achieve operational excellence In many industries, survival and even existence is difficult without extensive use of information technology. Information systems have become essential for helping organizations operate in a global economy. Organizations are trying to become more competitive and efficient by transforming themselves into digital firms where nearly all core business processes and relationships with customers, suppliers, and employees are digitally enabled. Businesses today use information systems to achieve six major objectives: operational excellence new products, services, and business models, customer supplier intimacy, improved decision making; competitive advantage; and day-to-day survival.Operational excellence make provided process industry companies with capabilities that fulfill the demands. MOHD. ASLAM (KK1160758)
1. Information system helps achieve operational excellence by helping the business improve the efficiency of their operations in order to achieve higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations. A good example is Wal-Mart that uses a RetailLink system , which digitally links its suppliers to every one of Wal-Mart's stores. as soon as a a customer purchase an item , the supplier is monitoring the item , knows to ship a replacement to the shelf.
Information system can help organization in many ways.In any organizations, achieving operational excellence is very important.Information system is the effective and efficient delivery of information technology (IT) services that add measurable value to your business.With information system,any organization can Increase profits, deliver legal services efficiently and effectively, ensure proper use of investment and operating funds, increase staff productivity and improve employee satisfaction with their day-to-day jobs.
Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.For a company to achieve these goals, and sustain and increase its competitive superiority in the market, it must first strive for operational excellence. I define operational excellence as the quest to reliably meet and exceed customer expectations with cost-effective and efficient operations. It’s the pursuit of conducting business to continuously improve the quality of goods and services, reduce costs, increase speed, and enhance flexibility to achieve competitive superiority.
OPERATIONAL EXCELLENCE achieved when business improves the efficiency of their operations in order to attain higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.
HOW INFORMATION SYSTEM CAN HELP ORGANIZATION TO ACHIEVE OPERATIONAL EXCELLENCE. It happen if organization providing clarity and higher information in the organization. If information is clarified the organization automatically can increase the employee performance in the organization.
OPERATIONAL EXCELLENCE, Businesses improves the efficiency of their operations in order to achieve higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.
CUSTOMER/SUPPLIER INTIMACY, when a business serves its customers well, the customers generally respond by returning and purchasing more. This raises revenue and profits.
IMPROVED DECISION MAKING, many managers operate in an information bank, never having the right information at the right time to make an informed decision. These poor outcomes raise costs and lose customers. Information system made it possible for the managers to use real time data from the marketplace when making decision. So, that is the way of how Information System can help organizations to achieve operational excellence.
Information Systems can help businesses achieve operational excellence because it improves tje efficiency of their business processes. By improving their business processes, the business may increase in their profitability and also efficient in providing services to their consumers. Information Systems may also improve a business quality of work therefore increasing their chances of achieving operational excellence. A good example is Wal-Mart that uses a RetailLink system , which digitally links its suppliers to every one of Wal-Mart's stores. as soon as a a customer purchase an item MOHD RAFFLY BIN SAMSUDIN (KK1050362)
Question 1 By using information system to lower the operational costs, we can lower ours prices. This will make it difficult for traditional competitor and new market entrants to match our prices. This strategy work best with commodities such as computers or with household product retailers such as Wal-Mart. The efficient customers response systems provide a company and its suppliers with an integrated view of customers. These systems provide instantaneous information to the company and its supplies. A firm can gather very specific information about its customers using data mining techniques. It create a focused differentiation business strategy to market directly to those customers by addressing the needs and wants of a very small market segment. By supply chain management (SCM) system, a company can increase supplier intimacy,SCM systems create immense switching costs between a company and its suppliers because of the investment of hardware and software necessary to make the system successful while customer relationship management (CRM) system can increase customer intimacy,CRM system allow companies to learn details about customers that give them the competitive advantage over traditional competitors and new market entrants.
is are some of the most important tools available to manager for achieving higher level of efficiency and productivity in business operation,especially when coupled with changes in business practices and management behaviour.
IS can help organization to achieve operational excellence with ;
1.Improve moral values of employee(working): by improving the moral value,the organization may increase their operation.and the same time,it help improve their quality of operation an organization and achieve operational excellence.
2.Decrease cost :By streamling the delivery of operation and support of services while measure the operation of organizationare trusted so it can contribute to achieve operational excellence.
3.system.IS also help organization with their system.for an example with DSS(decision support system).DSS help the management to choose the best decision to be made for the organization.Then,it can help organization achieve operational excellence with the decision made by management.
Operational Excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process.
Operational Excellence stresses the need to continually improve by promoting a stronger teamwork atmosphere. Safety and quality improvements for employees and customers lead towards becoming a better enterprise.
Therefore, Information systems are important tools for managers to achieve higher levels of efficiency and productivity in business operations.Its help the organization to achieve operational excellence by providing many useful software or system that can enhance the performance of the organization to do business processes such as decision support system (DSS)which help the management/senior level to choose the best decision to be made for the organization.After that,the best decision that has been chosen can help the organization to operate excellently.
Information system can help the operational excellence if the communities among the organization combine the information technology, people's activities that support operations, management, and decision making. For an example, enterprise systems. Enterprise systems are derived from information systems and can be used to achieve or implementing the operational excellence. There are three main points which is consists from the enterprise systems to achieve the operational excellence. Firstly is suite of integrated software modules and a common central database. If production enters information about its processes, the data are available to accounting, sales, and human resources. Next is collects data from many divisions of firm for use in nearly all of firm’s internal business activities. Consolidated data from divisions and departments throughout the business, including key business processes, are immediately available to any authorized user. Lastly is information entered in one process is immediately available for other processes. The enticement of enterprise systems is the chance to cut costs firm-wide and enhance the ability to pass information throughout the organization.
HOW information systems can help organizations to achieve operational excellence: - An information system is any combination of information technology and people's activities that support operations, management, and decision making. - Information systems can help organizations to achieve operational excellence Interaction between people, processes, data, and technology. - Used to the information and communication technology (ICT) an organization uses, but also to the way in which people interact with this technology in support of business processes. - An information system in organizations use work system whose activities are devoted to processing (capturing, transmitting, storing, retrieving, manipulating and displaying) information. - As such, information systems inter-relate with data systems on the one hand and activity systems on the other. - Communication system also can help organizations to achieve operational excellence in which data represent and are processed as a form of social memory. - Organization should consider a semi-formal language which supports human decision making and action by using information system to improve your business processes, organizational capabilities and performance management skills. - The organizational can achieve operational excellence by focus of study for the information systems discipline and for organizational informatics. This can be increased production flexibility, improved customer responsiveness, and cost minimization.
HOW information systems can help organizations to achieve operational excellence:
(a) An information system is any combination of information technology and people's activities that support operations, management, and decision making. (b) Information systems can help organizations to achieve operational excellence Interaction between people, processes, data, and technology. (c) Used to the information and communication technology (ICT) an organization uses, but also to the way in which people interact with this technology in support of business processes. (d) An information system in organizations use work system whose activities are devoted to processing (capturing, transmitting, storing, retrieving, manipulating and displaying) information. (e) As such, information systems inter-relate with data systems on the one hand and activity systems on the other. (f) Communication system also can help organizations to achieve operational excellence in which data represent and are processed as a form of social memory. (g) Organization should consider a semi-formal language which supports human decision making and action by using information system to improve your business processes, organizational capabilities and performance management skills. (h) The organizational can achieve operational excellence by focus of study for the information systems discipline and for organizational informatics. This can be increased production flexibility, improved customer responsiveness, and cost minimization.
Question 1 Operational excellence can be define as achievement of higher level of productivity, efficiency and profitability. using Information systems can result some company or organization achieve operational excellence by using the first stage is improving communications to supplier and optimizing the supply chain.This can keep good relation between both them to make long lasting cooperation. second stage is by uysing information systems, it could help managers communicate with workers and their employees more efficiently,and also enable technological innovations in products, minimize warehouse overhead, and streamline distribution. others than that, an organization needs to be clear about their methods or tactics employed to realize their main objectives such as improve work efficiency through coordination and cooperation, assess its present state that include work processes and management systems.also by using the Information system can help organization increase efficiency of existing process. It changes to automating steps that were handling by human before. This will make works can be done faster and decrease the cost of business process. other than thats also, information system can enable entirely new processes that are capable of transforming the businesses. information system can change the flow of information which each level of managements can communicate easily to spreading the information and changing decesion also idea proposal. information system also can replace sequential steps with parallel steps and eliminate delays in decision making .finally all this thing will lead to achieve operational excelence.
Discuss how IS can help organizations to achieve operational excellence. (10m) Inefficiencies cut into a company’s operating costs In this situation it can waste up to 25% of operating expenses. Don’t need to use many of human energy.
Just-in-time strategy: Information system can help organization to achieve operational excellence with just-in-time strategies; where their components arrive as they are needed and finished goods shipped after leaving assembly line.
Safety stock Buffer for lack of flexibility in supply chain
Bullwhip effect Information about product demand gets distorted as it passes from one entity to next across supply chain.
Information systems can improve overall performance of an organization units by promoting synergies and core competencies. However, process manufacturers are recognizing that operational excellence relies not only on traditional technology, but also on the effective combination of emerging technologies and the role of the “human factor". Over of one aspect to the determened of the other will limit an organization from achieving its true potential. A suite of software applications has been developed in order to fulfill both the technical and human requirements of achieving operational excellence. This emerging technology is available today and can be implemented to provide process industry companies and organisational with capabilities that improve visibility, manage events, and provide performance scorecarding and analytics for improving and understanding performance.
Information System is any written, electronic or graphical method of communicating information. The basis of an information system is the sharing and processing of information and ideas. Computers and telecommunication technologies have become essential information system components.
Operational Excellence, a comprehensive approach to running a more profitable business and bring in the operational excellence by using the Total Quality Management and Six Sigma.
Total Quality Management making quality control of everyone's responsibility, relies on an excellent information system that supplies workers and management with the data necessary to improve products and drive down costs.
Six Sigma is another initiative companies use to spot problems and correct them before they are too embedded in the company's processes method consist of five approaches which are:
1) Define 2) Measure 3) Analyze 4) Improve 5) Control
Modern business organizations become more and more dependent on their information systems to deal with the complexity and changeability of the context (markets) in which they operate and consequently their internal organization structures.By using the informational system, the organization is able to highlight their strength and weaknesses due to the presence of revenue reports, employee performance records and so on. The identification of these aspects can help the organization to improve their business processes and operations.
Information system also giving an overall picture of the organization acting as a communication and planning tool. The availability of the customer data and feedback can help the them to align their business processes according to the needs of the customers. The effective management of customer data can help the organization to perform direct marketing and promotion activities.
Information is considered to be an important asset for any organization in the modern competitive world. The consumer buying trends and behaviors can be predicted by the analysis of sales and revenue reports from each operating region of the company.
By using information system to lower the operational costs, we can lower ours prices. This will make it difficult for traditional competitor and new market entrants to match our prices. This strategy work best with commodities such as computers or with household product retailers such as Wal-Mart. The efficient customers response systems provide a company and its suppliers with an integrated view of customers. These systems provide instantaneous information to the company and its supplies. A firm can gather very specific information about its customers using data mining techniques. It create a focused differentiation business strategy to market directly to those customers by addressing the needs and wants of a very small market segment. By supply chain management (SCM) system, a company can increase supplier intimacy,SCM systems create immense switching costs between a company and its suppliers because of the investment of hardware and software necessary to make the system successful while customer relationship management (CRM) system can increase customer intimacy,CRM system allow companies to learn details about customers that give them the competitive advantage over traditional competitors and new market entrants.
Information Systems help businesses to achieve operational excellences. In business matter, it helps by improves the efficiency of the business processes. If the business processes improved, the increasing in profitability and also efficient in providing services to their consumers can be obtained. Besides, Information Systems also improve the business quality of work, thus increasing their chances of achieving operational excellence.
The organization can achieve operational excellence if they are clear not only about their objectives but also about the methods or tactics employed to realize those objectives. At first the enterprise or organization needs to visualize the kind of business entity that it wants to be in the future and then strategize a course of action to make that vision a reality. Secondly, the enterprise needs to assess its present state, which includes its work processes, capabilities of its workforce, management systems and so on. Thirdly improve work efficiency through coordination and cooperation. The entire enterprise and organization should function as a team and work towards making the transition smooth and successful.
nformation Systems help businesses to achieve operational excellences. In business matter, it helps by improves the efficiency of the business processes. If the business processes improved, the increasing in profitability and also efficient in providing services to their consumers can be obtained. By using information system to lower the operational costs, we can lower ours prices. This will make it difficult for traditional competitor and new market entrants to match our prices. nformation system also giving an overall picture of the organization acting as a communication and planning tool. The availability of the customer data and feedback can help the them to align their business processes according to the needs of the customers. The effective management of customer data can help the organization to perform direct marketing and promotion activities.
Information system is a combination of hardware, software, infrastructure and trained personnel organized to facilitate planning, control, coordination, and decision making in an organization. Operational Excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process. Operational Excellence stresses the need to continually improve by promoting a stronger teamwork atmosphere. Safety and quality improvements for employees and customers lead towards becoming a better enterprise. Using information system can help the organization to achieve operational excellence by using enterprise system. Enterprise software can built around thousands of predefined business processes that reflect best practices such as financial/accounting, human resources, manufacturing/production, and sales/marketing. By using this business value of enterprise system, it can increase operational efficiency, provide firmwide information to support decision making, and enables rapid responses to customer request for information or product.
1. Information system (IS) can help organization achieve operational excellence with enhance business process in two main ways. Firstly, IS can increase efficiency of existing process. It changes to automating steps that were manual before.IS can also improve efficiency in existing processes used in the IS.IS also help to speed up the work performed. IS also help companies to reduce costs in business processes regardless of cost, time and place of the IS can provide benefits to businesses.
An information system is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people, processes, data, and technology. In this sense, the term is used to refer not only to the information and communication technology (ICT) an organization uses, but also to the way in which people interact with this technology in support of business processes.
Operation excellence will achieve more efficient and effective levels of productivity by implementing technologies that enable collaboration, bridging geographic boundaries example through uses of video conferencing, unified messaging, mobility devices, instant messaging, presence management. Information system uses of IT will be building and delivering those services that truly aid in the business’ ability to deliver external service or product. Operationally, IT will know what services are most important to the business and will be able to effectively prioritize and provide support that meets the business’ stated requirements.
That can also Improve employee satisfaction with their day-to-day jobs. Retaining the investment you have in your employees helps decrease costs (by not having to hire and train new staff) and improves employee morale. Many factors contribute to job satisfaction, and when staff can not access the systems they need when they need them, frustration prevails
According to Dennis Shasha et all(2012), information system(IS) is about software and hardware application that have inter related between this two. IS is very important to support people activities like operations, management, and decision making in particular organization. In the process of achieving operational excellence, IS helps by increasing the efficiency of the operational process. This efficiency may come from the reduction of cost as well as the improvement of production. It is because by having IS in operational area, it can improve what had been done manually. Apart from that, it also can perform what the manual process cannot perform.
Besides, operational excellence may also be achieved through IS since it can reduce duplication of work. It is because by using IS any operational process may be recorded and if duplication of work occurred it can be easily detected thus reduce the problem in operational process. It will then lead to operational excellence.
the information system can help organization to achieve operational excellence by use the four degree of organizational change. firstly automation, automation is the easiest , and the most common form of change, this can increase efficiency and replace manual task. next is rationalization. rationalization of procedures causes the organization to examine its standard operating procedures, eliminate those no longer needed, and make the organization more efficient. third is business process re-engineering. business process re-engineering causes planners to completely rethink the flow of work, how the work will be accomplish, and how costs can be reduced by eliminating unnecessary work and workers. lastly, paradigm shifts. paradigm shifts is re-think the nature of business and the structure of the organization.
Discuss HOW information systems can help organizations to achieve operational excellence. (10 Marks) 0perational Excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process. Operational Excellence stresses the need to continually improve by promoting a stronger teamwork atmosphere. Safety and quality improvements for employees and customers lead towards becoming a better enterprise. Operational Excellence is based on five objectives such as achieve an incident and injury free workplace, Promote a healthy workforce and mitigate significant workplace health risks,Identify and mitigate environmental and process safety risks,Operate with industry-leading asset integrity and reliability,efficiently use natural resources and assets.
information system will increase the technolgy in working environment that will be improvement of decision making in managing the organization to achieve the set of the goal. so the time and cost can be save. besides that, Increase in wireless technology use such as Web sites and email for more information detail regarding the organization. in addition the new federal security and accounting laws like Wal-Mart’s RetailLink system links suppliers to stores for superior replenishment system and Improved decision making Without accurate information. Managers must use forecasts, best guesses, luck Leads to overproduction, underproduction of goods and services. in the hand, Sales and marketing information systems help the firm identify customers for the organizations products and services, develop products and services to meet customers’ needs, promote the products and services, sell the products and services, and provide ongoing customer support. Specific sales and marketing information systems include order processing, pricing analysis, and sales trend forecasting. Manufacturing and production information systems provide information for planning, product development, production or service scheduling, and controlling the flow of products and services. Specific manufacturing and production information systems include machine control, production planning, and facilities location. Finance and accounting information systems track the organizations financial assets and fund flows. Financial and accounting systems include accounts receivable, budgeting, and profit planning. lastly the human resources information systems maintain employee record track employee skills, job performance, and training; and support planning for employee compensation, including pensions and benefits, legal and regulatory requirements, and career development. Systems include training and development, compensation analysis, and human resources planning
Q1) information systems(IS)can help organizations to achieve operational excellence by using IS to highlight their strength and weaknesses due to the presence of revenue reports, employee performance records etc. The identification of these aspects can help the company to improve their business processes and operations. this will lead the organization to achieve operational excellence.
ReplyDeleteHANAFIAH EDDY CHONG JUNAIRI (KK0870069)
operational excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees and optimizing existing activities in the process. Information system help organizations to achieve operational excellence through software applications, Aspen Operations Manager, that has been developed in order to fulfill both the technical and human requirements of achieving operational excellence. This suite is available today and can be implemented to provide process industry companies with capabilities that fulfill the demands.
ReplyDeleteStepheny (KK0870048)
Q1. Operational excellence is the achievement of higher level of productivity, efficiency and profitability. Information systems can help achieve operational excellence by improving communications to supplier and optimizing the supply chain. Besides, information systems could help managers communicate with workers more efficiently, enable technological innovations in products, minimize warehouse overhead, and streamline distribution. In addition, an organization needs to be clear about their methods or tactics employed to realize their main objectives such as improve work efficiency through coordination and cooperation, assess its present state that include work processes and management systems.
ReplyDeleteNoorfazila (KK0910197)
The information systems can make an organizations operational excellence by making the separation of business several functions. The business functions are sales and marketing, human resources, finance and accounting, manufacturing and production. The separation of business function used to increase the efficiency on the organization
ReplyDeleteM.Nazrul Fahmi KK1160221
Question 1
ReplyDeleteinformation system is a combination of hardware, software, infrastructure and trained personnel organized to facilitate planning, control, coordination and decision making in an organization. how information system help organization? example of organization is KFC that involve three process namely input, process, and output. worker take order from customer call input then the worker will processes and prepare the order.output is the last elements that worker give the order to customer, collect money and give resit to customer. information system help organization like KFC to carry on the operation everyday.
SICCA APANG KK0910470
question 1.
ReplyDeleteInformation systems(IS)can help organizations to achieve operational excellence by using IS to highlight their SWOT analyses and integrating and coordinating diverse functions and business processes in the firm.The identification of these aspects can help the company to improve their business processes and operations. this will lead the organization to achieve operational excellence.
jessie-kk0970520
An excellence management can be achieved by a systematic management. Information system will help to manage an organization so that it will run systematically. An organization should be managed systematically to make sure they can achieve the goals they they’ve made before . by adapting the concept from information system an organization will have an opportunity to improve their management . For example, in terms of Globalization Challenges and Opportunities: A Flattened World concept, an organization will be able to prepare for the challenge and opportunity that they will face especially on how to deal with that phenomena.
ReplyDelete(JEREMY JAHIR KK0870030)
An organization can achieve operational excellence if they are clear not only about their objectives but also when an organzation applying information system into organization. An information system is also a system but differs from other kinds of systems because its objective is to monitor and document the operations of other systems, which we can call target systems. An information system owes its existence to the target system. For example, production activities would be the target system for a production scheduling information system, human resources would be the target system of a human resource information system, and so on. We could say that every reactive system may have a subsystem that can be considered as an information system whose objective is to monitor and control such a system. The main functions of an information system may be input, processing, output, storage and control at work place. That is information system.Thank You \M/
ReplyDelete(KK1110378)
SYARIFAH MAIMUNAH, KK1160372
ReplyDeleteInformation system management could help an organization in the way of increasing its profits. It helps to increase revenue by implementing systems and processes that more accurately capture time. Plus, it could increase personal productivity as well. It will achieve more efficient and effective levels of productivity by implementing technologies that enable collaboration, bridging geographic boundaries.
Question 1
ReplyDeleteOperational excellence has meant optimizing business processes, generally production and manufacturing. Its purpose has been to satisfy customer demand, improve quality or boost productivity and efficiency. Operational Excellence stresses the need to continually improve by promoting a stronger teamwork atmosphere. Safety and quality improvements for employees and customers lead towards becoming a better enterprise.
With the rise of the information systems will be their networks of interdependent alliances. It also applies to integrating with partners. Where these alliances include outsourcing relationship, the risks as well as the increasingly higher-level and higher-value processes involved demand attention to and new requirements for process management and operational excellence. For instance, Web-based technology it enables all operations personnel within a plant to see one “version of the truth,” thereby helping to overcome an organization built on silos. It encourages collaborative decision making and optimization of operations on a broader basis.
Cressima bte Tandek
KK0950086
Information systems can help organizations to achieve operational excellence with increase profits, Deliver legal services efficiently and effectively , Increase staff productivity and improve employee satisfaction with their day-to-day jobs.
ReplyDeleteIncrease profits, increase revenue and decrease costs. In fact, the remainder of the business objectives all support this über-objective of increasing profits.
Information system can help to increase revenue by implementing systems and processes that more accurately capture time or allow staff to bill more. It can help decrease costs by streamlining the delivery and support of services, streamlining the services offered, and ensuring projects and purchases are truly in support of the firm’s overall goals so that it can contribute to operational excellence.
Deliver legal services efficiently and effectively, To provide legal services attorneys must bring together vast amounts of information. They rely on knowledge management tools such as portals, document management systems, and search engines. The Information System approach explicitly supports the delivery of such services in an efficient and effective manner. “Effective operation” is code for providing the right services at the right time. “Efficient operation” is directly linked to providing those services cost competitively.
Increase staff productivity, we will achieve more efficient and effective levels of productivity by implementing technologies that enable collaboration, bridging geographic boundaries for example video conferencing, unified messaging, mobility devices, instant messaging, presence management. IT will be building and delivering those services that truly aid in the business’ ability to deliver external service or product. Operationally, IT will know what services are most important to the business and will be able to effectively prioritize and provide support that meets the business’ stated requirements.
improve employee satisfaction with their day-to-day jobs, Information System helps decrease costs (by not having to hire and train new staff) and improves employee morale. Many factors contribute to job satisfaction, and when staff can not access the systems they need when they need them, frustration prevails. IT’s emphasis on sound engineering and supporting processes can help an organization deliver the right services at the right time to the right people, thus enhancing user/employee satisfaction on a day-to-day basis. Not only will there be less unexpected service disruption, but communication channels will be improved and staff will have insight in to what is changing, what to expect, and how to request and communicate their needs.
MOHD SYUKRI MAJININ ( KK0970102 )
Information system (IS) can help organization achieve operational excellence with enhance business process in two main ways. Firstly, IS can increase efficiency of existing process. It changes to automating steps that were manual before. This will make works can be done faster and decrease the cost of business process. Second, information system can enable entirely new processes that are capable of transforming the businesses. IS change the flow of information which each level of managements can communicate easily when spreading the information. IS also can replace sequential steps with parallel steps and eliminate delays in decision making in organization to achieve operational excellence.
ReplyDeletemaria (kk0970093)
This comment has been removed by the author.
ReplyDeleteInformation system can help organization to achieve operational excellence by showing their business analysis including the business’s strong points and weak points. It can also help to improve the employees performance and gather the information on the needs of the customers. With the help of IS, the organization can achieve the operational excellence more easily.
ReplyDeleteChin Mei Chien (KK0870049)
the information systems can help organizations to achieve operational excellence is In many industries, survival and even existence is difficult without extensive use of information technology. Information systems have become essential for helping organizations operate in a global economy. Organizations are trying to become more competitive and efficient by transforming themselves into digital firms where nearly all core business processes and relationships with customers, suppliers, and
ReplyDeleteemployees are digitally enabled. Businesses today use information systems to achieve
six major objectives: operational excellence; new products, services, and business models; customer/supplier intimacy; improved decision making; competitive advantage; and day-to-day survival.
MOHD JAMZALA BIN MD SALLEH
(KK1160103)
In any business organization, data is the most important thing. Different type of information is produced from data. When the amount of data is large, it becomes more difficult to process this data manually. In order to get quick results and timely information, an Information System is used in almost all organizations.
ReplyDeleteAs businesses grow, the amount of data also increases. As a result, it becomes more difficult to process this data manually. With the use of Information System, data can be processed with rapid speed and information is generated quickly. To run a business successfully, effective and timely decision-making is very important. This decision-making is based on the information we get from the stored data.
An Information System provides the required information in a complete and comprehensive way. It helps in taking effective decisions about the business. In such a system, the information can be sent to many people is less time.
The following are benefits of information systems:
1. central access
2. easy backup
3. central distribution of information
4. easy record-keeping
5. easy tax preparation
6. easy customer trait identification
An Example : Take for example a bottling line that has the capability of filling 10,000 bottles a day, but like the majority of packaging lines actually achieves about 50% of its potential on average. The production manager wants to see the throughput data and the reasons why the machine is falling short. The operators on the other hand need to see alert messages as why the machine has just stopped and what action to take to fix it. The cause may be a specific mechanical failure such as a jam up, lack of product or one of many things. The production manager will be interested to discover that the mechanical failures only amounted to 8% stoppage time and another 5% due to lack of product. He will also notice that the main reason the line did not perform is because nobody pressed the start button when the machine was ready to run!
This example shows that Information systems can be powerful tools for business. The key is having current data converted to useful information and having that delivered to people who can act upon it before it’s too late. If the information is delivered too slowly then it is only a lesson learned rather than profitable opportunity Source.
asyurah(KK1080748)
Question 1 : Information system or known as IS can help an organization or a company to accomplish prepared brilliance by using IS to emphasize their strength and weaknesses due to the existence of revenue reports and employee performance records All of these aspects can help the company such as SHS SUPPLIES AND CONSULTANCY SDN BHD to improve their business processes and operations.
ReplyDeleteMany advantages of Information System or IS
1. Shs Supplies and Consultancy Sdn Bhd has their own file system. When it is related to Finance Department, it is also has just only Finance Department files. This system makes their employee can refer easily about their Finance statement.
2. Furthermore, this company has their own tax preparation system. In addition, this accounting department ensure that every month their key in the Lembaga Hasil Dalam Negeri (LHDN) into SHS SUPPLIES AND CONSULTANCY SDN BHD system files.
We can conclude that Information systems (IS) are the important keys for a business or a company to be advance or be number one.
Shaqdhatul-KK1190338.
In any business organization, data is the most important thing. Different type of information is produced from data. When the amount of data is large, it becomes more difficult to process this data manually. In order to get quick results and timely information, an Information System is used in almost all organizations.
ReplyDeleteAs businesses grow, the amount of data also increases. As a result, it becomes more difficult to process this data manually. With the use of Information System, data can be processed with rapid speed and information is generated quickly. To run a business successfully, effective and timely decision-making is very important. This decision-making is based on the information we get from the stored data.
An Information System provides the required information in a complete and comprehensive way. It helps in taking effective decisions about the business. In such a system, the information can be sent to many people is less time.
KASMA (KK0950381)
Any enterprise or organization can achieve operational excellence if and only if they are clear not only about their objectives but also about the methods or tactics employed to realize those objectives. Let us look at the approach that needs to be employed to achieve operational excellence.
ReplyDelete1. Visualize and Strategize-At first the enterprise or organization needs to visualize the kind of business entity that it wants to be in the future and then strategize a course of action to make that vision a reality. However, this plan of action needs to be constantly reviewed and evaluated for any scope of improvement.
2. Assess and Evaluate-Secondly, the enterprise needs to assess its present state, which includes its work processes, capabilities of its workforce, management systems and so on. Such an evaluation helps in enhancing the plan of action to achieve operational excellence.
3. Improve Work Efficiency- Thirdly improve work efficiency through coordination and cooperation. The entire enterprise and organization should function as a team and work towards making the transition smooth and successful. For that to happen, enterprises and organizations need to eliminate the concept of creating or functioning as multiple entities.
However, with the emergence of operational excellence consulting firms today, it has become easy for organizations and enterprises to achieve operations excellence. As these firms provide all kinds of services and solutions to enhance operational efficiency, enterprises need not think hard about the methods to be employed to align their business goals and technology innovation.
tasyah (KK1080743)
operational excellence means,leadership, teamwork and problem solving which as the result in continuous improvement through the organization by focusing on customer's need, empowering employees and optimizing existing activities during the process.Moreover, information system can provide organizations through software applications, Aspen Operations Manager,which has been developed in order to fulfill both the technical and human requirements of achieving operational excellence.operational excellence make provided process industry companies with capabilities that fulfill the demands.
ReplyDeleteRosman abd salleh (kk1160412)
How information system can help organization to achieve operational excellence
ReplyDeleteinformation system can help organization to achieve operational excellence with the supply chain, it is the information can inefficiencies cut into a company operating cost. can waste up to 25% of operating expenses. component arrive as they are needed and finish good shipped after leaving assembly line. The information also can safety stock.the information also can help organization more effectively manufacturing, and selling. From that, the organizational can achieve operational excellence.
Laila
Kk0950327
This comment has been removed by the author.
ReplyDeleteThe information systems can help organizations to achieve operational excellence by providing the best information the user needs to do their task more effectively.Information are the powerfull tools for Bussiness.It can help users to fasten their works.other than that ,if naything bad happen to any files,it is easy to do backup.It is also easy to record-keeping,easy tax preaparation,easy customer trait & identification & many more.Information has many benefits that will ensure organizations to achieve operational excellence.Without Information Systems there must be many difficulties.So an organizations must use Information systems to have quality in their work.
ReplyDeleteOperational excellence help business improves the efficiency of their operations in order to achieve higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations. A good example is company uses a Retail Link system, which digitally links its suppliers to every one of stores. As soon as a customer purchase an item, the supplier is monitoring the item, knows to ship a replacement to the shelf. Simply put, “IT Operational Excellence is the effective and efficient delivery of information technology (IT) services that add measurable value to your business. Managed and operated well, IT systems are enablers of the business processes that help firms meet their goals. Apart from that information system can increase profits, deliver legal services efficiently and effectively, ensure proper use of investment and operating funds, increase staff productivity and improve employee satisfaction with their day-to-day jobs.
ReplyDeleteInformation Systems can help businesses achieve operational excellence because it improves tje efficiency of their business processes. By improving their business processes, the business may increase in their profitability and also efficient in providing services to their consumers. Information Systems may also improve a business quality of work therefore increasing their chances of achieving operational excellence.
ReplyDeleteInformation systems is essential to a business as it helps improve the quality of work and also the efficiency. By using information systems it cuts down costs and have less human error. That surely will increase the business' chances of having an operational excellence.
ReplyDeleteDeffny Pearl Tanggar
KK0950196
Information system can help organization to achieve operational excellence with provided clarify and higher information in the organization. If information is clarified the employees can give a higher performance in the organization. Because, on the performance we will get the result even the organization is achieve operational excellence or not. The manager and employees should share their information. When share the information in the organization. That can make the subordinate have enough information to do their own task and influence their performance. Besides that, do not just hope information on the organization. Find other resources and information to gain more knowledge. The employees should diligent for find the information. This will help the employees do their task. Otherwise, with have the information system in the organization. Their work will be easy because the information system is easy to find and collect the information in database or data ware house. The information also can share easily to each other. the organization will achieve operational excellence if have this strategic information system.
ReplyDeleteVIJIDRAN VASU - KK1080628
1) Operational excellence is achieve when business improves the efficiency of their operations in order to achieve higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.
ReplyDeleteIncrease profits, increase revenue and decrease costs. The business objectives all support this objective of increasing profits. Information system can help to increase revenue by implementing systems and processes that more accurately capture time or allow staff to bill more. It can help decrease costs by streamlining the delivery and support of services, streamlining the services offered, and ensuring projects and purchases are truly in support of the firm’s overall goals so that it can contribute to operational excellence.
Increase staff productivity. The organization can achieve more efficient and effective levels of productivity by implementing technologies that enable collaboration, bridging geographic boundaries for example video conferencing, unified messaging, mobility devices, instant messaging, presence management. Information technology (IT) will be building and delivering those services that truly aid in the business’ ability to deliver external service or product. Operationally, IT will know what services are most important to the business and will be able to effectively prioritize and provide support that meets the business’ stated requirements.
t-ra (KK1050425)
Information systems can help organizations to achieve operational excellence by providing the best information the user needs to do their task more effectively.Information are the powerfull tools for Bussiness.It can help users to fasten their works. Other than that ,if nothing bad happen to any files,it is easy to do backup.It is also easy to record-keeping,easy tax preaparation,easy customer trait & identification & many more. Information has many benefits that will ensure organizations to achieve operational excellence. Without Information Systems there must be many difficulties. So an organizations must use Information systems to have quality in their work.
ReplyDeletematt KK1160609
Information system (IS) can help organization achieve operational excellence in two ways.
ReplyDeleteFirstly, IS can increase efficiency of existing process. IS can improve the weakness the existing process to make sure the organization can produce a efficient product in faster and low coast. This can make sure that the mistake is not repeated.
Secondly, information system can enable entirely new processes that are capable of transforming the businesses. In this step,IS will replace the whole process with new skill and plan that organization think that is better than the old process. This can save coast and increase profit because this step can reduce mistake and the weakness is not repeated. By this step, an organization can achieve their operational excellent.
Other wise,their work will be easy because the information system is easy to find and collect the information in database or data ware house. The information also can share easily to each other. The organization will achieve operational excellence if have this strategic information system.
YAP JAY HEN
KK0970245
This comment has been removed by the author.
ReplyDeleteInformation systems can help organization to achieve operational excellence by providing many useful software/system that can enhance the performance of the organization to do business processes.System such as decision support system (DSS) help the management/senior level to do/choose the best decision to be made for the organization.The best decision that chosen can help the organization to operate excellently.Other system such as transaction payment system (TPS) help the organization to record routine transaction that provide information for better business processes and therefore achieve operational excellence.
ReplyDeletelawrence
kk1160725
Discuss HOW information systems can help organizations to achieve operational excellence.
ReplyDelete(10 Marks)
Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.Beside of that information system also help users to fasten their works other than that ,if anything bad happen to any files such as file broken and hidden ,it is easy to do backup.It is also easy to record-keeping for example its easy to store data all kind of data,easy tax preparation,easy customer trait and identification.
Abdul Saleh Bin Osman (KK1160504)
IS can help organization to achieve operational excellence:
ReplyDelete1) Product/service
This can be accomplished by introducing a new product/service or revamping an existing product/service by using information and analytics gained from ERP/CRM system and integrating the organization with the partners of its value chain,backward or forward using ERP based EAI tools.
2) Process
This can be accomplished by creating new processes/wholly redesigning existing processes.This can be following fields(a)operational/back-end processes by using the so-called 'best practices' of the Referrence Models in such ERP systems,(b)front-end/customer servicer processes by implementing the marketing-sales services cycle of CRM system.
3) Market
It can be done by(a)market penetration,for example selling additional quantities of existing products/services or cross-selling to existing customers by the use of the customer analytics capabilities of CRM system,(b)market development,example selling existing product/services to new/prospective customers or new market retention in times of threats by rivals/new entrants by improved marketing processes like campaign management using CRM system.
4) Alliances
This can be accomplished by the means of mergers,acquisitions,consolidations,joint ventures for strategic purposes enabled by integration of data and process frameworks enabled by ERP between the acquirer and the acquired.
5) Managerial
Better control on operating processing and hence making better decisions,thus incresing operating margins.These by themselves are not strategic benefits for the firm.
Heslinah Rohil KK0970693
In any organizations, achieving operational excellence is very important. For an example the Data.When the amount of data is large, it becomes more difficult to process this data manually. In order to get quick results and timely information, an Information System is used in almost all organizations.The information systems can help organizations to achieve operational excellence In many industries, survival and even existence is difficult without extensive use of information technology. Information systems have become essential for helping organizations operate in a global economy. Organizations are trying to become more competitive and efficient by transforming themselves into digital firms where nearly all core business processes and relationships with customers, suppliers, and
ReplyDeleteemployees are digitally enabled. Businesses today use information systems to achieve
six major objectives: operational excellence new products, services, and business models, customer supplier intimacy, improved decision making; competitive advantage; and day-to-day survival.Operational excellence make provided process industry companies with capabilities that fulfill the demands. MOHD. ASLAM (KK1160758)
1. Information system helps achieve operational excellence by helping the business improve the efficiency of their operations in order to achieve higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations. A good example is Wal-Mart that uses a RetailLink system , which digitally links its suppliers to every one of Wal-Mart's stores. as soon as a a customer purchase an item , the supplier is monitoring the item , knows to ship a replacement to the shelf.
ReplyDeleteAdeor KK0870025
Information system can help organization in many ways.In any organizations, achieving operational excellence is very important.Information system is the effective and efficient delivery of information technology (IT) services that add measurable value to your business.With information system,any organization can Increase profits,
ReplyDeletedeliver legal services efficiently and effectively,
ensure proper use of investment and operating funds,
increase staff productivity and
improve employee satisfaction with their day-to-day jobs.
syaidatul saima ramlan
kk1110189
This comment has been removed by the author.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteInformation systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.For a company to achieve these goals, and sustain
ReplyDeleteand increase its competitive superiority in the market,
it must first strive for operational excellence. I define
operational excellence as the quest to reliably meet
and exceed customer expectations with cost-effective
and efficient operations. It’s the pursuit of conducting
business to continuously improve the quality of goods
and services, reduce costs, increase speed, and
enhance flexibility to achieve competitive superiority.
Nur asmah abdul ang
kk 1110205
OPERATIONAL EXCELLENCE achieved when business improves the efficiency of their operations in order to attain higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.
ReplyDeleteHOW INFORMATION SYSTEM CAN HELP ORGANIZATION TO ACHIEVE OPERATIONAL EXCELLENCE. It happen if organization providing clarity and higher information in the organization. If information is clarified the organization automatically can increase the employee performance in the organization.
OPERATIONAL EXCELLENCE, Businesses improves the efficiency of their operations in order to achieve higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations.
CUSTOMER/SUPPLIER INTIMACY, when a business serves its customers well, the customers generally respond by returning and purchasing more. This raises revenue and profits.
IMPROVED DECISION MAKING, many managers operate in an information bank, never having the right information at the right time to make an informed decision. These poor outcomes raise costs and lose customers. Information system made it possible for the managers to use real time data from the marketplace when making decision. So, that is the way of how Information System can help organizations to achieve operational excellence.
Rahsia (KK1190465)
This comment has been removed by the author.
ReplyDeleteInformation Systems can help businesses achieve operational excellence because it improves tje efficiency of their business processes. By improving their business processes, the business may increase in their profitability and also efficient in providing services to their consumers. Information Systems may also improve a business quality of work therefore increasing their chances of achieving operational excellence. A good example is Wal-Mart that uses a RetailLink system , which digitally links its suppliers to every one of Wal-Mart's stores. as soon as a a customer purchase an item
ReplyDeleteMOHD RAFFLY BIN SAMSUDIN (KK1050362)
Question 1
ReplyDeleteBy using information system to lower the operational costs, we can lower ours prices. This will make it difficult for traditional competitor and new market entrants to match our prices. This strategy work best with commodities such as computers or with household product retailers such as Wal-Mart. The efficient customers response systems provide a company and its suppliers with an integrated view of customers. These systems provide instantaneous information to the company and its supplies. A firm can gather very specific information about its customers using data mining techniques. It create a focused differentiation business strategy to market directly to those customers by addressing the needs and wants of a very small market segment. By supply chain management (SCM) system, a company can increase supplier intimacy,SCM systems create immense switching costs between a company and its suppliers because of the investment of hardware and software necessary to make the system successful while customer relationship management (CRM) system can increase customer intimacy,CRM system allow companies to learn details about customers that give them the competitive advantage over traditional competitors and new market entrants.
RITA (KK1160369)
is are some of the most important tools available to manager for achieving higher level of efficiency and productivity in business operation,especially when coupled with changes in business practices and management behaviour.
ReplyDeleteIS can help organization to achieve operational excellence with ;
1.Improve moral values of employee(working): by improving the moral value,the organization may increase their operation.and the same time,it help improve their quality of operation an organization and achieve operational excellence.
2.Decrease cost :By streamling the delivery of operation and support of services while measure the operation of organizationare trusted so it can contribute to achieve operational excellence.
3.system.IS also help organization with their system.for an example with DSS(decision support system).DSS help the management to choose the best decision to be made for the organization.Then,it can help organization achieve operational excellence with the decision made by management.
kk1010029-lyana zulkiflie
Operational Excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process.
ReplyDeleteOperational Excellence stresses the need to continually improve by promoting a stronger teamwork atmosphere. Safety and quality improvements for employees and customers lead towards becoming a better enterprise.
Therefore, Information systems are important tools for managers to achieve higher levels of efficiency and productivity in business operations.Its help the organization to achieve operational excellence by providing many useful software or system that can enhance the performance of the organization to do business processes such as decision support system (DSS)which help the management/senior level to choose the best decision to be made for the organization.After that,the best decision that has been chosen can help the organization to operate excellently.
Akmal Syafiq(KK1190304)
Information system can help the operational excellence if the communities among the organization combine the information technology, people's activities that support operations, management, and decision making.
ReplyDeleteFor an example, enterprise systems. Enterprise systems are derived from information systems and can be used to achieve or implementing the operational excellence. There are three main points which is consists from the enterprise systems to achieve the operational excellence. Firstly is suite of integrated software modules and a common central database. If production enters information about its processes, the data are available to accounting, sales, and human resources. Next is collects data from many divisions of firm for use in nearly all of firm’s internal business activities. Consolidated data from divisions and departments throughout the business, including key business processes, are immediately available to any authorized user. Lastly is information entered in one process is immediately available for other processes. The enticement of enterprise systems is the chance to cut costs firm-wide and enhance the ability to pass information throughout the organization.
NELSON
KK1190285
HOW information systems can help organizations to achieve operational excellence:
ReplyDelete- An information system is any combination of information technology and people's activities that support operations, management, and decision making.
- Information systems can help organizations to achieve operational excellence Interaction between people, processes, data, and technology.
- Used to the information and communication technology (ICT) an organization uses, but also to the way in which people interact with this technology in support of business processes.
- An information system in organizations use work system whose activities are devoted to processing (capturing, transmitting, storing, retrieving, manipulating and displaying) information.
- As such, information systems inter-relate with data systems on the one hand and activity systems on the other.
- Communication system also can help organizations to achieve operational excellence in which data represent and are processed as a form of social memory.
- Organization should consider a semi-formal language which supports human decision making and action by using information system to improve your business processes, organizational capabilities and performance management skills.
- The organizational can achieve operational excellence by focus of study for the information systems discipline and for organizational informatics. This can be increased production flexibility, improved customer responsiveness, and cost minimization.
Norhafiza Bastari (KK0870528)
This comment has been removed by the author.
ReplyDeleteHOW information systems can help organizations to achieve operational excellence:
ReplyDelete(a) An information system is any combination of information technology and people's activities that support operations, management, and decision making.
(b) Information systems can help organizations to achieve operational excellence Interaction between people, processes, data, and technology.
(c) Used to the information and communication technology (ICT) an organization uses, but also to the way in which people interact with this technology in support of business processes.
(d) An information system in organizations use work system whose activities are devoted to processing (capturing, transmitting, storing, retrieving, manipulating and displaying) information.
(e) As such, information systems inter-relate with data systems on the one hand and activity systems on the other.
(f) Communication system also can help organizations to achieve operational excellence in which data represent and are processed as a form of social memory.
(g) Organization should consider a semi-formal language which supports human decision making and action by using information system to improve your business processes, organizational capabilities and performance management skills.
(h) The organizational can achieve operational excellence by focus of study for the information systems discipline and for organizational informatics. This can be increased production flexibility, improved customer responsiveness, and cost minimization.
Norhafiza Bastari (kk0870528)
Question 1
ReplyDeleteOperational excellence can be define as achievement of higher level of productivity, efficiency and profitability. using Information systems can result some company or organization achieve operational excellence by using the first stage is improving communications to supplier and optimizing the supply chain.This can keep good relation between both them to make long lasting cooperation. second stage is by uysing information systems, it could help managers communicate with workers and their employees more efficiently,and also enable technological innovations in products, minimize warehouse overhead, and streamline distribution. others than that, an organization needs to be clear about their methods or tactics employed to realize their main objectives such as improve work efficiency through coordination and cooperation, assess its present state that include work processes and management systems.also by using the
Information system can help organization increase efficiency of existing process. It changes to automating steps that were handling by human before. This will make works can be done faster and decrease the cost of business process. other than thats also, information system can enable entirely new processes that are capable of transforming the businesses. information system can change the flow of information which each level of managements can communicate easily to spreading the information and changing decesion also idea proposal. information system also can replace sequential steps with parallel steps and eliminate delays in decision making .finally all this thing will lead to achieve operational excelence.
sarul(kk1110060)
Discuss how IS can help organizations to achieve operational excellence. (10m)
ReplyDeleteInefficiencies cut into a company’s operating costs
In this situation it can waste up to 25% of operating expenses. Don’t need to use many of human energy.
Just-in-time strategy:
Information system can help organization to achieve operational excellence with just-in-time strategies; where their components arrive as they are needed and finished goods shipped after leaving assembly line.
Safety stock
Buffer for lack of flexibility in supply chain
Bullwhip effect
Information about product demand gets distorted as it passes from one entity to next across supply chain.
siti dirwana binti diming
KK0870140
Information systems can improve overall performance of an organization units by promoting synergies and core competencies. However, process manufacturers are recognizing that operational excellence relies not only on traditional technology, but also on the effective combination of emerging technologies and the role of the “human factor". Over of one aspect to the determened of the other will limit an organization from achieving its true potential. A suite of software applications has been developed in order to fulfill both the technical and human requirements of achieving operational excellence. This emerging technology is available today and can be implemented to provide process industry companies and organisational with capabilities that improve visibility, manage events, and provide performance scorecarding and analytics for improving and understanding performance.
ReplyDeleteSAFRAZ REMY ALFYAN BIN SIMUDAH
KK1160742
This comment has been removed by the author.
ReplyDeleteInformation System is any written, electronic or graphical method of communicating information. The basis of an information system is the sharing and processing of information and ideas. Computers and telecommunication technologies have become essential information system components.
ReplyDeleteOperational Excellence, a comprehensive approach to running a more profitable business and bring in the operational excellence by using the Total Quality Management and Six Sigma.
Total Quality Management making quality control of everyone's responsibility, relies on an excellent information system that supplies workers and management with the data necessary to improve products and drive down costs.
Six Sigma is another initiative companies use to spot problems and correct them before they are too embedded in the company's processes method consist of five approaches which are:
1) Define
2) Measure
3) Analyze
4) Improve
5) Control
Henry (KK0910291)
Modern business organizations become more and more dependent on their information systems to deal with the complexity and changeability of the context (markets) in which they operate and consequently their internal organization structures.By using the informational system, the organization is able to highlight their strength and weaknesses due to the presence of revenue reports, employee performance records and so on. The identification of these aspects can help the organization to improve their business processes and operations.
ReplyDeleteInformation system also giving an overall picture of the organization acting as a communication and planning tool. The availability of the customer data and feedback can help the them to align their business processes according to the needs of the customers. The effective management of customer data can help the organization to perform direct marketing and promotion activities.
Information is considered to be an important asset for any organization in the modern competitive world. The consumer buying trends and behaviors can be predicted by the analysis of sales and revenue reports from each operating region of the company.
Anizah KK0910192
By using information system to lower the operational costs, we can lower ours prices. This will make it difficult for traditional competitor and new market entrants to match our prices. This strategy work best with commodities such as computers or with household product retailers such as Wal-Mart. The efficient customers response systems provide a company and its suppliers with an integrated view of customers. These systems provide instantaneous information to the company and its supplies. A firm can gather very specific information about its customers using data mining techniques. It create a focused differentiation business strategy to market directly to those customers by addressing the needs and wants of a very small market segment. By supply chain management (SCM) system, a company can increase supplier intimacy,SCM systems create immense switching costs between a company and its suppliers because of the investment of hardware and software necessary to make the system successful while customer relationship management (CRM) system can increase customer intimacy,CRM system allow companies to learn details about customers that give them the competitive advantage over traditional competitors and new market entrants.
ReplyDeleteNazmi Zulelwi Josit (KK1050060)
Information Systems help businesses to achieve operational excellences. In business matter, it helps by improves the efficiency of the business processes. If the business processes improved, the increasing in profitability and also efficient in providing services to their consumers can be obtained. Besides, Information Systems also improve the business quality of work, thus increasing their chances of achieving operational excellence.
ReplyDeleteBryan Oliver Cabalce KK0910171
The organization can achieve operational excellence if they are clear not only about their objectives but also about the methods or tactics employed to realize those objectives. At first the enterprise or organization needs to visualize the kind of business entity that it wants to be in the future and then strategize a course of action to make that vision a reality. Secondly, the enterprise needs to assess its present state, which includes its work processes, capabilities of its workforce, management systems and so on. Thirdly improve work efficiency through coordination and cooperation. The entire enterprise and organization should function as a team and work towards making the transition smooth and successful.
ReplyDeleteJTK(KK1190463)
nformation Systems help businesses to achieve operational excellences. In business matter, it helps by improves the efficiency of the business processes. If the business processes improved, the increasing in profitability and also efficient in providing services to their consumers can be obtained. By using information system to lower the operational costs, we can lower ours prices. This will make it difficult for traditional competitor and new market entrants to match our prices. nformation system also giving an overall picture of the organization acting as a communication and planning tool. The availability of the customer data and feedback can help the them to align their business processes according to the needs of the customers. The effective management of customer data can help the organization to perform direct marketing and promotion activities.
ReplyDeleteNOORAFIZAH AHMAD
KK0910420
Information system is a combination of hardware, software, infrastructure and trained personnel organized to facilitate planning, control, coordination, and decision making in an organization. Operational Excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process. Operational Excellence stresses the need to continually improve by promoting a stronger teamwork atmosphere. Safety and quality improvements for employees and customers lead towards becoming a better enterprise. Using information system can help the organization to achieve operational excellence by using enterprise system. Enterprise software can built around thousands of predefined business processes that reflect best practices such as financial/accounting, human resources, manufacturing/production, and sales/marketing. By using this business value of enterprise system, it can increase operational efficiency, provide firmwide information to support decision making, and enables rapid responses to customer request for information or product.
ReplyDeleteJacquelyne Z K (KK0970046)
1.
ReplyDeleteInformation system (IS) can help organization achieve operational excellence with enhance business process in two main ways. Firstly, IS can increase efficiency of existing process. It changes to automating steps that were manual before.IS can also improve efficiency in existing processes used in the IS.IS also help to speed up the work performed. IS also help companies to reduce costs in business processes regardless of cost, time and place of the IS can provide benefits to businesses.
wilsson(KK0970056)
This comment has been removed by the author.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteAn information system is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people, processes, data, and technology. In this sense, the term is used to refer not only to the information and communication technology (ICT) an organization uses, but also to the way in which people interact with this technology in support of business processes.
ReplyDeleteOperation excellence will achieve more efficient and effective levels of productivity by implementing technologies that enable collaboration, bridging geographic boundaries example through uses of video conferencing, unified messaging, mobility devices, instant messaging, presence management. Information system uses of IT will be building and delivering those services that truly aid in the business’ ability to deliver external service or product. Operationally, IT will know what services are most important to the business and will be able to effectively prioritize and provide support that meets the business’ stated requirements.
That can also Improve employee satisfaction with their day-to-day jobs. Retaining the investment you have in your employees helps decrease costs (by not having to hire and train new staff) and improves employee morale. Many factors contribute to job satisfaction, and when staff can not access the systems they need when they need them, frustration prevails
SANTI BINTI NAWE (KK0970171)
According to Dennis Shasha et all(2012), information system(IS) is about software and hardware application that have inter related between this two. IS is very important to support people activities like operations, management, and decision making in particular organization. In the process of achieving operational excellence, IS helps by increasing the efficiency of the operational process. This efficiency may come from the reduction of cost as well as the improvement of production. It is because by having IS in operational area, it can improve what had been done manually. Apart from that, it also can perform what the manual process cannot perform.
ReplyDeleteBesides, operational excellence may also be achieved through IS since it can reduce duplication of work. It is because by using IS any operational process may be recorded and if duplication of work occurred it can be easily detected thus reduce the problem in operational process. It will then lead to operational excellence.
NMY(KK1160718)
FREDELIA FREDOLEN (KK 1190292)
ReplyDeletethe information system can help organization to achieve operational excellence by use the four degree of organizational change.
firstly automation, automation is the easiest , and the most common form of change, this can increase efficiency and replace manual task.
next is rationalization. rationalization of procedures causes the organization to examine its standard operating procedures, eliminate those no longer needed, and make the organization more efficient.
third is business process re-engineering. business process re-engineering causes planners to completely rethink the flow of work, how the work will be accomplish, and how costs can be reduced by eliminating unnecessary work and workers.
lastly, paradigm shifts. paradigm shifts is re-think the nature of business and the structure of the organization.
CHECKED ON 15/12/2011.
ReplyDeleteDiscuss HOW information systems can help organizations to achieve operational excellence.
ReplyDelete(10 Marks)
0perational Excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process.
Operational Excellence stresses the need to continually improve by promoting a stronger teamwork atmosphere. Safety and quality improvements for employees and customers lead towards becoming a better enterprise. Operational Excellence is based on five objectives such as achieve an incident and injury free workplace, Promote a healthy workforce and mitigate significant workplace health risks,Identify and mitigate environmental and process safety risks,Operate with industry-leading asset integrity and reliability,efficiently use natural resources and assets.
information system will increase the technolgy in working environment that will be improvement of decision making in managing the organization to achieve the set of the goal. so the time and cost can be save. besides that, Increase in wireless technology use such as Web sites and email for more information detail regarding the organization.
in addition the new federal security and accounting laws like Wal-Mart’s RetailLink system links suppliers to stores for superior replenishment system
and Improved decision making Without accurate information. Managers must use forecasts, best guesses, luck Leads to overproduction, underproduction of goods and services. in the hand, Sales and marketing information systems help the firm identify customers for the organizations products and services, develop products and services to meet
customers’ needs, promote the products and services, sell the products and services,
and provide ongoing customer support. Specific sales and marketing information
systems include order processing, pricing analysis, and sales trend forecasting.
Manufacturing and production information systems provide information for planning,
product development, production or service scheduling, and controlling the flow of
products and services. Specific manufacturing and production information systems
include machine control, production planning, and facilities location.
Finance and accounting information systems track the organizations financial assets
and fund flows. Financial and accounting systems include accounts receivable,
budgeting, and profit planning.
lastly the human resources information systems maintain employee record track employee
skills, job performance, and training; and support planning for employee
compensation, including pensions and benefits, legal and regulatory requirements,
and career development. Systems include training and development, compensation
analysis, and human resources planning
ahmad(kk1190486)